FAQs
Frequently Asked Questions:
What is your operation schedule?
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We accept orders 24/7.
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Our customer care team is available daily from 10:00 AM to 7:00 PM (Philippine Standard Time).
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Our partner courier ships orders from Monday to Saturday (excluding holidays).
Do you ship internationally?
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Yes! We offer worldwide shipping, including the United States. Shipping rates and delivery times vary depending on your location and chosen courier.
How long will it take to receive my order?
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Orders within the Philippines typically arrive within 3–7 business days.
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International orders may take 7–21 business days, depending on customs clearance and logistics.
How can I track my order?
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Once your order has been shipped, you will receive a tracking number via email. You can track your order anytime on our Order Tracking page.
What payment methods do you accept?
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We accept major credit/debit cards, PayPal, and GCash (for local orders).
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For international customers, USD payments are automatically converted and processed securely through our payment gateway.